Zaki, M. (2020) Academic quality assurance survey in higher education. International Journal of Higher Education, 9 (6). pp. 268-275. ISSN ISSN 1927-6044 (Print) ISSN 1927-6052 (Online)

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Abstract

ENGLISH State Islamic University of Mataram (UIN Mataram) is the only Higher Education institution which is located in central of Indonesia and leads to its vision as World Class University (WCU) in 2042 by managing 32 study programs including sciences and socials. Furthermore, it has huge responsibility to develop the quality of education in local and national scopes which then required good academic quality control. The present study aims to describe and analyze the responses on the academic service at Faculty of Education and Teachers Training at UIN Mataram in 2018 and 2019. The research approach was quantitative model with the survey design. The instruments used was online and offline questionnaires with the collaboration with Quality Assurance Bureau (QAB) at the university. According to the findings of the study, the conclusion was: (1) the students’ satisfaction on the lecturers’ performance increased 0.014 in 2019, (2) TBI (English Education Department) showed significant improvement of lecturers’ performance score (0.24) in 2019, and (3) the lecturers’ punctuality to teach had been the item to show the highest score margin between 2018 and 2019 (0.24). The present research implies the urgency to adjust the weakness of the academic quality to the better condition.

Item Type:	Article
Uncontrolled Keywords:	higher education; quality assurance; lecturers’ performance; academic
Subjects:	13 EDUCATION > 1301 Education Systems > 130103 Higher Education 13 EDUCATION > 1303 Specialist Studies In Education > 130303 Education Assessment and Evaluation 13 EDUCATION > 1399 Other Education > 139999 Education not elsewhere classified
Divisions:	Fakultas Ushuluddin dan Studi Agama > Jurusan Pemikiran Politik Islam
Depositing User:	mrs Nuraeni S.IPi
Date Deposited:	22 Jan 2021 21:01
Last Modified:	12 Apr 2022 02:14
URI:	http://repository.uinmataram.ac.id/id/eprint/55

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